Data Protection Policy

Last updated: January 5, 2026

Introduction

This policy explains how we collect, use, and protect your personal information when you use our online invoicing solution.

The present data protection policy is drafted in the French language. In the event that it were translated into one or more foreign languages, only the French text would prevail in case of any dispute.

Who Are We?

Factura is developed and operated by "Barrionuevo Peral", registered in the commercial register of the Canton of Vaud: IDE CHE-383.151.715. For any questions regarding your personal data, contact us at [email protected].

What Information Do We Collect?

Account Information

To create and manage your Factura account:

Full name: to personalize your experience
Email address: for login and important communications
Password: stored encrypted to secure your account

Business Information

To generate your invoices and quotes:

Company name and details of your business
Full billing address
IDE number (if applicable)
Bank details (IBAN, bank address)
Company logo (optional)
Custom payment terms

Client Information

To manage your address book:

Contact data of your clients (name, address, email, phone, website)

Billing Data

The content of your commercial documents:

Invoices and quotes with their details (products, services, amounts)
Payment history and statuses
Communications related to your documents

Technical Information

To ensure proper functioning of the service:

Connection data (IP address, browser, operating system)
Usage statistics (features used, frequency)
Security logs to prevent unauthorized access

Why Do We Use This Information?

Service Provision

Generate your invoices and quotes in PDF format
Create QR invoices compliant with Swiss standards
Manage your client address book
Automatically calculate VAT if enabled

Continuous Improvement

Analyze usage to improve the interface
Develop new features tailored to your needs
Optimize application performance

Communication

Inform you of important updates
Respond to your support questions
Send our newsletter (only if you have subscribed)

Legal Obligations

Comply with Swiss accounting regulations
Retain tax documents according to legal requirements
Cooperate with authorities if required by law

How Do We Protect Your Data?

Technical

Swiss hosting: your data stays in Switzerland at all times
Automatic backups: protection against data loss

Organizational Measures

Limited access: only the developer can access data for technical support
Monitoring: continuous monitoring to detect any suspicious activity
Regular updates: all systems are kept up to date

Data Separation

Complete isolation: each user only accesses their own data
Separate environments: production data is isolated from tests

Essential Services Only

Stripe: secure processing of subscription payments (minimal data)
Swiss host: data storage
Email service: sending important notifications

Never Sold

We never sell, rent, or exchange your personal data with third parties for commercial purposes.

Transparency

You are informed if we need to share data with new providers.

How Long Do We Keep Your Data?

During Active Use

Account data: as long as your account is active
Business data: to meet accounting obligations (10 years)

After Account Deletion

Immediate deletion: personal and business data erased within 30 days
Legal retention: only tax documents required by law

Technical Data

Connection logs: deleted after 3 months
Statistics: anonymized and aggregated (no identifiable personal data)

What Are Your Rights?

Full Control of Your Data

Access: download all your data in standard format
Modification: update your information directly in the application
Deletion: delete your account and all your data in one click
Portability: export your data for use elsewhere

Communication Management

Unsubscribe: unsubscribe from the newsletter at any time
Preferences: choose which notifications you receive

Exercising Your Rights

Log into your Factura account or contact us at [email protected].

Cookies and Similar Technologies

Essential Cookies

User session: to keep you logged in
Preferences: display settings
Security: protection against attacks

International Transfers

Your data primarily stays in Switzerland. For essential third-party services (such as Stripe), secure transfers to the EU or United States may occur, always with appropriate safeguards.

Minors

Factura is designed for professional use. We do not knowingly collect data from children under 16 years of age.

Changes to This Policy

We may update this policy to reflect changes in our service or regulations.

Swiss Law

This policy is governed by Swiss law and complies with the General Data Protection Regulation (GDPR) as well as the new Swiss Federal Data Protection Act (nDPA).