---
title: "How to Create a Credit Note on a Paid Invoice? | Factura"
description: "Create a credit note to correct or refund a paid invoice in Factura, step by step, with automatic PDF export and a compliant accounting trail."
canonical_url: "https://www.factura.ch/en/documentation/create-credit-note"
meta:
  "og:description": "Create a credit note to correct or refund a paid invoice in Factura, step by step, with automatic PDF export and a compliant accounting trail."
  "og:title": "How to Create a Credit Note on a Paid Invoice? | Factura"
---

> Index of every page on this site: [llms.txt](https://www.factura.ch/llms.txt)

# **Create a Credit Note**

A credit note lets you correct or refund an invoice that has already been paid, while keeping a compliant accounting trail.

## Create a Credit Note from an Invoice

Credit notes can only be created from a **paid** invoice. Open the relevant invoice and click **Create Credit Note**.

Factura carries over the client and original invoice details. All that's left is to enter the reason and the amount to refund.

## Credit Note Statuses

| **Status** | **Overview** |
| --- | --- |
| Draft | Default status when the credit note is created. |
| Issued | Indicates the credit note has been sent to your client. |
| Cancelled | Lets you cancel a credit note issued by mistake. |

## Export a Credit Note as PDF

Just like your invoices and estimates, each credit note can be exported as a PDF ready to send to your client.

```json
{"@context":"https://schema.org","@graph":[{"@id":"https://www.factura.ch/en#website","@type":"WebSite","inLanguage":"en-US","name":"Factura","url":"https://www.factura.ch/en","translationOfWork":{"@id":"https://www.factura.ch/#website"}},{"@id":"https://www.factura.ch/en/documentation/create-credit-note#webpage","@type":"WebPage","description":"Create a credit note to correct or refund a paid invoice in Factura, step by step, with automatic PDF export and a compliant accounting trail.","name":"How to Create a Credit Note on a Paid Invoice?","url":"https://www.factura.ch/en/documentation/create-credit-note","isPartOf":{"@id":"https://www.factura.ch/en#website"},"potentialAction":[{"@type":"ReadAction","target":["https://www.factura.ch/en/documentation/create-credit-note"]}]}]}
```

## Sitemap

See the full [sitemap](https://www.factura.ch/sitemap.md) for all pages.